Cancellation & Refunds

Last updated: October 2026

Cancellations

• You can cancel an order for a full refund any time before we start preparing it - contact us immediately via the Contact Us page with your order details.
• Once preparation has started, we cannot accept cancellations.
• If we cancel your order (for example, an item is unavailable), we refund the full amount.

Refunds

• If something is wrong with your order (wrong item, missing item, quality issue), contact us within 24 hours with your order details and, where possible, a photo. We will refund you. We do not offer replacements. [final wording pending clarification for pickup orders]
• Approved refunds are processed to the original payment method through Razorpay. Refunds typically reflect in your account within 5-10 business days, depending on your bank or payment provider.